We
have a transformational cross functional
leadership role which is combined with best practice solutions and embedded
within the Verizon fabric, reporting directly to the Head of Asia Pacific
Global Operations, tightly aligned to the Head of Global Solutions Practice and
the Group Vice President of Sales, Asia Pacific.
The
role requires focused and measured continuous service improvement throughout
Asia Pacific Enterprise Sales and Global Operations The role must further develop, maintain and
evolve standards in documentation, governance, and service orientated
architectures underpinned Verizon Lean Six Sigma and industry TOGAF and ITIL
best practice. The 3 key metrics of
success for this role (measuring outcomes, not components) are Customer Satisfaction, Revenue Performance and Margin Performance.
Job Responsibilities
·
You
will be a single point of regional
leadership accountability to all across ‘Asia Pacific’ Solution Architecture, Enterprise Sales and Customers
for technical resources necessary to create a solution, fit for purpose at
sustainable cost of sale, with the fewest design, delivery and operational
process defect rates possible (error or failure).
·
You
will own the initiative to drive product and service simplification across
‘Asia Pacific’ solutions, including; design, delivery and steady state run
against the organizational Target Operating Model, differentiated Customer
Service Models.
·
You
will lead the Asia Pacific
Solution Architecture team to identify and shape business issues and
strategies. You will drive overall
solution definition and specification, utilizing and coordinating all
specialist resources where and when needed, always ensuring the solution
optimizes the clients objectives and business needs, while also achieving those
of Verizon and its partners.
·
You
will manage a diverse team of Solution
Architects, Network Consultants and Third Party Vendor
Specialists, including Solution Managers in each of the five key sub-regions, across Verizon Asia Pacific.
Person Specification:
·
You
should have a bachelor’s or master’s degree qualification
·
Your
total experience must be more than 18
years of direct and relevant experience, working at all levels of the
customer, up to board level (C-Level)
·
You
must have direct and relevant customer / industry experience in lifecycle
engineering, implementation, service and or operations
·
You
must have relevant and proven technical skills and methods designing, architecting,
and selling cloud compute, global network and IT infrastructure, advanced
communication services
·
You
must have global experience selling
infrastructure solutions and services to major multinational corporations.
·
You
must have proven and demonstrable experience achieving customer satisfaction, revenue, and margin results in a complex,
globally distributed organization
·
You
must have experience as a Leader or
Group manager with people management skills of managing a team size of 40 – 50 resources across Asia Pacific
region, deliberate talent management, development, performance improvement
·
You
must be a certified professional in TOGAF
and / or ITIL
·
You
must be an individual who embraces ethics, integrity and professionalism.
Click
on the Hyperlink and Apply now to take the lead!
