The Global Client Services ‘Solution Delivery Manager’ (SDM) is responsible for the delivery of complex, multi-towered services within a Statement of Work (SOW) or Contractual commitment that achieves a specific business outcome for a large, multi-national account. This role is responsible for ensuring that the overall end client solution is supportable within the Verizon framework of services and service level agreements as well as with all Third Party Vendors. This role includes all the below mentioned responsibilities, but is not limited to, Network, Applications, Data Center services, Security, Unified Communication, Cloud services & IT services.
· You should have a bachelor’s or master’s degree qualification
· Your total experience must be more than 10 years with 3+ years of relevant Enterprise Client Experience in the Project / Program Management capacity with proven experience in deploying & delivering complex infrastructure solutions across the Globe / APAC region.
· You must have experience in Service Management & Supplier management related to infrastructure projects such as Network Services (LAN, WAN, WLAN, MPLS, IP, VPN), Security Services, Cloud Services, Unified Communications, Mobility Solutions, Managed services (Data Center, Colocation, IT Hosting), Customer Premise Equipment (CPE), etc.., in large and complex client base.
· Your Financial Business acumen, technical expertise in CPE & Network elements along with the experience in achieving results in complex, internationally distributed organizations is a major plus.
· You must have the ability to work across multiple stakeholder groups and manage competing / conflicting priorities to ensure targeted business outcomes.
· You must be a certified professional either in Project Management Professional (PMP), Prince2 Practitioner, TOGAF or ITIL Foundations v3
· Your advanced skills in Ocean tool, Microsoft Office product suite, including PowerPoint, Excel & Word and Customer enablement tools (F&E, ESP, ETMS, OVI, nSAP, VEC, WAN Analysis) is a major plus
· You must be an individual who embraces ethics, integrity and professionalism.
Interested Professionals click on the below links and apply now,